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Getting started with surveys
Getting started with surveys
Gather feedback from your customers through fun, and engaging surveys
By Cory
1 author
17 articles
How Simplesat surveys work
Duplicate a survey
Open tickets directly in your helpdesk
🛠️ Survey Setup
Primary questions explained
Rating scales for CSAT questions
Survey metrics explained
Required questions
Question actions
Using opinion scales in multiple-choice questions
AI generated questions
🔧 Configure
Archiving surveys
Expiration settings
Customizing survey landing pages
Customizing your confirmation page
Customer information question
Managing call to action buttons
Translating surveys to other languages