Simplesat allows you to create a CSAT or NPS survey that you can embed directly in Mailchimp campaigns. 📩 🐵
In this article:
Create your survey
First, create a new survey.
Customize the survey settings, then choose the Integrate with another tool option in the Publish section.
Select Mailchimp in the pop-up box.
Click the Generate Embed Code button. Make sure you're on the HTML option, then click Copy survey.
Mailchimp email placeholders
These are automatically included when you generate a Mailchimp survey embed code, but here they are just in case. 😉
Team Member Email
Team Member ID
Team Member First Name
Team Member Last Name
Customer First Name
Customer Last Name
Add your survey to Mailchimp
Head over to your account and navigate to Campaigns > Email templates.
Select the template that you'd like to use > click Edit. Then, drag and drop the Code block on the template
Paste the code that you copied from your Simplesat account, and click Save.
Try it out!
Create a test campaign with yourself as the recipient. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊
Here's how a survey response looks like:
If you run into any issues let us know and we'll be happy to help troubleshoot. 🙌