We're constantly building and enhancing features so that you can get the most out of Simplesat!

If you have any ideas on how Simplesat could be more valuable for you, please don't hesitate to let us know by submitting ideas at our public roadmap. We're all ears. 👂

🚀 Launched

✔️ Microsoft Teams integration

✔️ Slack integration

✔️ Pivot table reports

✔️ Export survey reports to PDF

✔️ Downloading survey stats and leaderboards to CSV

✔️ CSAT/NPS scores and trends in bar charts

✔️ Ability for user to change account ownership

✔️ Two-factor authentication (2FA)

✔️ Choose the order of rating icons in CSAT survey

✔️ Link to open helpdesk tickets in a new window

✔️ More custom buttons on the confirmation page

✔️ Show percentage change from the previous date range

✔️ API Endpoint: Create or update customers

✔️ Add tags to survey responses
✔️ Adding filters on the Feedback page
✔️ Change the rating or the team member associated with the response
✔️ View response changes and audit user activity
✔️ Viewing survey responses
✔️ Use the most-time entered option as a team member resource priority
✔️ More filtering options in the survey insights page
✔️ BrightGauge Integration
✔️ Add answer details to Autotask custom fields
✔️ Add answer details to ConnectWise custom fields
✔️ Import and sync Intercom users
✔️ Import customers through CSV upload
✔️ Integrate with Infusionsoft (KEAP)
✔️ Link directly to the first question of a survey

...and a lot more to come! 😉 

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