Frequently Asked Questions
18 articles
- Changes to our public roadmap
- What is CES (Customer Effort Score)?
- Is it possible to add the survey embeds to SharePoint Online?
- Is it possible to pull the data from Simplesat to Looker, or any other business intelligence (BI) tool?
- Why is the deleted survey response in Simplesat still showing up in my BrightGauge account?
- How do I change a survey's name?
- Simplesat legacy pricing plans
- Is it possible to send satisfaction surveys via SMS/text?
- How secure is Simplesat?
- Do you have an open API?
- What is CSAT (Customer Satisfaction)?
- What is NPS (Net Promoter Score)?
- Server location and IP addresses
- Why am I not able to collect the customer email from CodeTwo surveys?
- Bug Bounty Program
- What is a 5-star rating?
- What’s the best Delighted alternative for customer feedback?
- Subject Access Request