Some Simplesat integrations give you the ability to update data in your helpdesk or CRM after new feedback is received.

Field mapping allows you to choose which fields should be updated, and with what Simplesat data.

This is still a relatively new feature and we're still working on fixing minor bugs and improving usability.

If you have any questions about how to use this feature, or aren't seeing the desired fields you'd like to map, please send us a message and we'll be happy to help!