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How secure is Simplesat?

Security measures in place to protect your data

Cory Brown avatar
Written by Cory Brown
Updated over a week ago

Simplesat and its employees follow the best practices below for all critical systems and infrastructure.

Two-factor authentication

Two-factor authentication, or 2FA, is an extra layer of security used when logging into websites or apps. With 2FA, you have to log into Simplesat with your username and password and provide another form of authentication that only you know or have access to.

Always up to date

We keep the Simplesat platform up to date with the latest software updates and patches. Our engineers subscribe to vulnerability notifications to identify urgent or critical upgrades.

Strong and unique passwords

Employees are required to choose strong and different passwords for each service. Passwords or accounts are not shared. 

Secure data centers

Simplesat's physical infrastructure is hosted and managed within Amazon’s secure data centers and utilize the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under:

  • ISO 27001

  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)

  • PCI Level 1

  • FISMA Moderate

  • Sarbanes-Oxley (SOX)

Data encryption

Sensitive information such as passwords are encrypted and unreadable. All traffic between Simplesat services and your browser are encrypted using HTTPS.

Data tracking

We keep track of where Simplesat stores user’s personal information and the ways data flows between services. Please reach out to the Simplesat team if you have any specific questions about this.

Secure credit card information

All credit card information is stored and processed directly by our payment provider Stripe. You can learn more about Stripe’s privacy policy here.

Automated security 

We have automations to regularly check critical systems. These includes server and firewall configurations, traffic monitoring tools and password checks.

User rights to access the data

Users can request access, edit, and delete their personal information. The Simplesat team can permanently remove all data upon request.

Data recovery

We perform daily backups and can quickly restore previous versions if required.

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