Simplesat allows you to create a satisfaction survey that you can embed directly in Constant Contact's email campaigns.
In this article:
Create your survey
First, create a new survey.
Customize the survey settings, then choose the Integrate with another tool option in the Publish section.
Select Constant Contact in the pop-up box.
Click the Generate Embed Code button. Make sure you're on the HTML option, then click Copy survey.
Constant Contact email placeholders
These are automatically included when you generate a Constant Contact survey embed code, but here they are just in case. 😉
Team Member Email |
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Team Member ID |
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Team Member First Name |
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Team Member Last Name |
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Customer Email | |
Customer ID |
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Customer First Name | |
Customer Last Name | |
Company Name | |
Ticket ID |
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Ticket Subject |
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Add your survey to Constant Contact
Head over to your account and navigate to All Campaigns > click on Create.
Select the Email campaign template.
Click on the Custom code option.
Paste the HTML survey codes that you copied from your Simplesat account. Click Save and you're done! 😉
Try it out!
Create a test campaign with yourself as the recipient. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊
If you run into any issues let us know and we'll be happy to help troubleshoot. 🙌