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Add a Simplesat survey to Constant Contact email campaign
Add a Simplesat survey to Constant Contact email campaign

How to add your customer satisfaction survey (CSAT), customer effort score (CES), and NPS survey embed codes to Constant Contact.

Hannah Logan avatar
Written by Hannah Logan
Updated over a week ago

Simplesat allows you to create a satisfaction survey that you can embed directly in Constant Contact's email campaigns.

In this article:

Create your survey

First, create a new survey.

Customize the survey settings, then choose the Integrate with another tool option in the Publish section.

Select Constant Contact in the pop-up box.

Click the Generate Embed Code button. Make sure you're on the HTML option, then click Copy survey.

Constant Contact email placeholders

These are automatically included when you generate a Constant Contact survey embed code, but here they are just in case. πŸ˜‰

Team Member Email

Team Member ID

Team Member First Name

Team Member Last Name

Customer Email


Customer ID

Customer First Name


Customer Last Name


Company Name


Ticket ID

Ticket Subject

Add your survey to Constant Contact

Head over to your account and navigate to All Campaigns > click on Create.

Select the Email campaign template.

Click on the Custom code option.

Paste the HTML survey codes that you copied from your Simplesat account. Click Save and you're done! πŸ˜‰

Try it out!

Create a test campaign with yourself as the recipient. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊

If you run into any issues let us know and we'll be happy to help troubleshoot. πŸ™Œ

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