Lifecycle Insights can pull your Simplesat feedback into its reports. You set up the connection in Lifecycle Insights by giving it a Simplesat API key.
There's no Lifecycle Insights page under Integrations in Simplesat.
Connect Lifecycle Insights
Lifecycle Insights works with a Full access API key. To create one, you need the Owner or Admin role in Simplesat, or a custom role with Access API key. API keys are available on every Simplesat plan.
In Simplesat, go to Admin → API keys and create a key. It starts as Custom with nothing checked, so choose Full access. Copy the key right away, because it's shown only once.
In Lifecycle Insights, connect Simplesat and paste the key when it asks for one.
A key reads feedback from every survey in its workspace, whoever created it. For more on creating and managing keys, see API keys.
Troubleshooting
Lifecycle Insights stopped bringing in my Simplesat feedback
In Simplesat, go to Admin → API keys and check that the key is still there. A deleted key stops working at once, everywhere it's used. If the key is gone or set to Custom, create a new Full access key and paste it into Lifecycle Insights.
For anything on the Lifecycle Insights side, such as how its reports use your feedback, contact Lifecycle Insights.
FAQ
Why isn't Lifecycle Insights on the Integrations page in Simplesat?
The connection is set up in Lifecycle Insights, which reads your feedback with a Simplesat API key you give it. That key is the only thing you set up in Simplesat. You create it under Admin → API keys, not Integrations.