Create a new ConnectWise API Member to authenticate with Simplesat, and take advantage of survey integrations.

In this article:

In your ConnectWise account, navigate to System > Members.

Then, click the API Members tab > click the + icon to create a new member.

Enter the required information to create the new member. For License Class, choose API. Then, click Save.

Note: Make sure that the Member that you just created has Member Access to the Service Board.

After you've created the new member, click the API Keys tab > click the + icon to create a new key.

You can name the description Simplesat Integration, then click the Save icon. Once you do, you can copy your Public and Private Keys. 

Make sure to save the Private Key somewhere, it cannot be accessed after you close this page! 😮 

You can use the Admin role by default, or create a custom security role for more granular settings.