Yes, you can! 🎉

By default, rating images for CSAT surveys are ordered Negative to Positive. We do this to stay consistent with the sliding scale question type, where the lowest value is always on the left.

You can reverse the order of the icons in the the survey builder. 

First, create a new survey. Customize the survey settings, then click on Publish > Generic Embedor or your helpdesk software > Display order


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