There are a few possible reasons why you're not receiving the survey email notifications. 

The most common is that your email notification settings aren't enabled to receive survey notifications. You can learn more about managing email notification from here.

In some cases, emails are getting blocked by the recipient's email server. If so, you'd need to remove Simplesat from your blacklist.

Send us a message if you're still not receiving email after doing the steps listed above. 

If you're still having trouble receiving emails, send us a message at [email protected] and we'll be able to help you through.

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