Two-factor authentication, or 2FA, is an extra layer of security used when logging into websites or apps. With 2FA, you have to log in with your username and password and provide another form of authentication that only you know or have access to.

For Simplesat, the second form of authentication is a code that's generated by an application on your mobile device, such as Lastpass, 1Password, or Keeper.

After you enable 2FA, Simplesat generates an authentication code any time someone attempts to sign into your account. The only way someone can sign into your account is if they know both your password and have access to the authentication code on your phone.

How to enable two-factor authentication

In the Simplesat dashboard, go to Security, then click the "Enable two-factor authentication" button.

Open your authentication app, then scan the QR code.


The app on your phone will return a 6-digit code. Enter that code, then click Enable.

After you enable, copy the recovery codes you see and save them in a safe place. You can use these in case you aren't able to access your phone when signing in.


Signing in with two-factor authentication

You can sign in as you normally do, but there's one step added. After you enter your password, you'll see this page to enter your authentication code.

Open your authentication app to get the code. After you enter, you'll be logged in as normal. 

If you're not able to access your phone, you can use one of the recovery codes here.


Did this answer your question?