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Why is the deleted survey response in Simplesat still showing up in my BrightGauge account?
Why is the deleted survey response in Simplesat still showing up in my BrightGauge account?
Deleted Simplesat survey answers are still showing in BrightGauge.
Hannah Logan avatar
Written by Hannah Logan
Updated over a week ago

When you delete an answer in your Simplesat account, it'll take up to 24 hours to delete the information in your BrightGauge account.

BrightGaugue does sync for new feedback every 5 minutes, then a full sync every 24 hours. The deleted response should be deleted in your BrightGauge account after 24 hrs.

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