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Add a Simplesat survey to Newoldstamp
Add a Simplesat survey to Newoldstamp

How to add your CSAT, customer effort score (CES), 5-star, and net promoter score (NPS) embed codes to Newoldstamp.

Hannah Logan avatar
Written by Hannah Logan
Updated over 10 months ago

Simplesat allows you to create a CSAT, CES, 5-star, or NPS survey that you can embed directly in Newoldstamp email signatures.


Create your survey

First, create a new survey.

Customize the survey settings to your heart's desires. 😁 Then, choose the External email embed option in the Publish tab.

Select Generic Embed.

Newoldstamp doesn't have email placeholders, so you'd need to add the team member's details in the rating placeholders fields before generating the survey embed.

Example:

Click the Generate Embed Code button. Make sure you're on the HTML option, then click Copy survey.


Add your survey to Newoldstamp

Head over to your Newoldstamp account, and click Create signature.

Fill in the signature details.


Then, go to Signature Apps and click Show More.
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Click the Apps tab > Business > Additional text.

Paste the survey code that you've copied from your Simplesat account.

Click Add and then Save.


Try it out!

Create a test email with yourself as the recipient. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊

If you run into any issues, let us know and we'll be happy to help troubleshoot. πŸ™Œ

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