Simplesat's Vitally integration gives you the ability to sync feedback over to Vitally if the customer already exists in your Vitally account. If you have any other integration ideas please let us know.
In this article:
Authentication
You can access the Vitally integration setup page from here
To authenticate you will need to copy and paste your API key. You can find the API key from clicking the gear icon at the bottom of the left sidebar, select Integrations, and then Vitally REST API.
Copy the secret token and paste it into the API Key field after clicking on Authenticate in Simplesat.
Create NPS record from feedback
Add NPS Records to Vitally whenever you receive new NPS feedback in your Simplesat account.
