As you begin to survey your customers, some will (hopefully) leave positive feedback that you'd like to share with the world. Simplesat makes this easy by allowing you to include a variety of testimonial widgets on your website and publishing feedback with a single click. Gathering and publishing testimonials have never been easier. 😉 

Feedback widgets

Feedback widgets are snippets of code that display customer feedback and ratings on your website. 

Here's an example:

  • In your Simplesat dashboard, go to Admin > Testimonials.

  • Choose the type of widget you'd like to use in the left-hand sidebar navigation.

  • Copy the widget code and add it to your website. (Each widget has more detailed instructions in the dashboard)

Publishing feedback

You have the option to publish any comment as a testimonial. 

To publish feedback:

  • Go to the Feedback page on the dashboard.

  • Find a comment you'd like to publish, and click the bullhorn icon to the right:

  • An orange icon means the comment is published. 

  • To un-publish, simply click the icon again to toggle on/off.

Pro Tip: Check the Only show comments filtering option to quickly get a list of publish-worthy comments! 😉 

If you experience any issues with the feedback widgets or publishing comments, please let us know and we'll help get everything sorted out for you. 😄  

Did this answer your question?