As you begin to survey your customers, some will (hopefully) leave positive feedback that you'd like to share with the world. Simplesat makes this easy by allowing you to include a variety of testimonial widgets on your website and publishing feedback with a single click. Gathering and publishing testimonials have never been easier. 😉
Feedback widgets are snippets of code that display customer feedback and ratings on your website.
Here's an example:
In your Simplesat dashboard, go to Admin > Testimonials.
Choose the type of widget you'd like to use in the left-hand sidebar navigation.
Copy the widget code and add it to your website. (Each widget has more detailed instructions in the dashboard)
You have the option to publish any comment as a testimonial.
To publish feedback:
Go to the Feedback page on the dashboard.
Find a comment you'd like to publish, and click the bullhorn icon to the right:
An orange icon means the comment is published.
To un-publish, simply click the icon again to toggle on/off.
Pro Tip: Check the
Only show comments filtering option to quickly get a list of publish-worthy comments! 😉
If you experience any issues with the feedback widgets or publishing comments, please let us know and we'll help get everything sorted out for you. 😄