Yes, it's possible!
To auto-publish feedback, navigate to the Feedback filtering section in your widget settings. Remove the "Published is true
" filter and choose your preferred filters.
Sample scenario:
On a 5-rating scale CSAT, if you want to automatically publish only positive 5 rating comments for a specific team member, set your filters as follows:
If you encounter any problems with feedback widgets or comment publishing, please let us know, and we'll help get everything sorted out for you. π