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Is it possible to auto publish customer feedback?
Is it possible to auto publish customer feedback?

Effortlessly publish customer feedback automatically.

Hannah Logan avatar
Written by Hannah Logan
Updated over 10 months ago

Yes, it's possible!


To auto-publish feedback, navigate to the Feedback filtering section in your widget settings. Remove the "Published is true" filter and choose your preferred filters.

Sample scenario:

On a 5-rating scale CSAT, if you want to automatically publish only positive 5 rating comments for a specific team member, set your filters as follows:

If you encounter any problems with feedback widgets or comment publishing, please let us know, and we'll help get everything sorted out for you. πŸ˜„

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