Simplesat allows you to create a CSAT survey that you can embed directly in Mailchimp campaigns. 📩 🐵 

Create a your survey

First, create a Generic Embed survey. 

Customize the survey settings, and add Mailchimp email placeholders in the Embed Code section.

Mailchimp email placeholders

  • Team Member Email - NA 
  • Team Member ID - NA 
  • Team Member First Name -  NA
  • Team Member Last Name - NA 
  • Customer Email - *|EMAIL|* 
  • Customer ID - NA 
  • Customer First Name - *|FNAME|*  
  • Customer Last Name - *|LNAME|* 
  • Company Name - NA
  • Ticket ID - NA
  • Ticket Subject - NA

Full Mailchimp merge tag reference

Once you have the placeholders filled in, click Save and Generate Embed Code. Make sure you're on the HTML option, then click Copy Survey.

Add your survey to Mailchimp

Paste the code in the campaign you'd like to send from Mailchimp.

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