You can update your DNS records to connect Simplesat's email servers with your domain. This helps to prove your emails are not forgeries, prevents delivery issues, and protects your sender reputation.
Once authenticated you can choose a custom domain for email surveys.
Add a new domain
In the email settings, enter the domain you'd like to add.
Note: Simplesat uses SendGrid for email delivery. If you already use SendGrid for another service and need different DKIM selectors, let us know and we can generate them for you.
Update your DNS records
Once you do, Simplesat will give you the necessary DNS records to update. The update process varies depending on your DNS registrar. More about updating these records.
Validate the record
After you've updated the records, head back to Simplesat and validate the records.
Note: some DNS records may take several hours to propagate.
Choosing a custom domain for your email survey
After you've validated, you can choose your custom domain to be used as the "from" address in your email survey.