Simplesat allows you to create a CSAT, CES, 5-star, or NPS survey that you can embed directly in Outlook email signatures.
Create your survey
First, create a new survey.
Customize the survey settings to your heart's desires. 😁 Then, choose the External email embed option in the Publish tab.
Select Generic Embed.
Click the Generate Embed Code button. Make sure you're on the Visual option, then click Copy survey.
Head over to your Outlook account, and open a new email message. On the Message menu, select Signature > Signatures.
On the email signature tab, click on New and type the name of your signature.
Under the Edit signature, add the Simplesat survey and click on OK.
Try it out!
Create a test ticket with yourself as the requester. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊
If you run into any issues let us know and we'll be happy to help troubleshoot. 🙌