Simplesat allows you to create a CSAT, CES, 5-star, or NPS survey that you can embed directly into Squarespace email signature templates.
Create your survey
First, create a new survey.
Customize the survey settings to your heart's desires. 😁 Then, choose the External email embed option in the Publish tab.
Select Squarespace Scheduling.
Click the Generate Embed Code button. Make sure you're on the HTML option, then click Copy survey.
Squarespace email placeholders
These are automatically included when you generate a Squarespace survey embed code, but here they are just in case. 😉
Team Member Email |
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Team Member ID |
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Team Member First Name |
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Team Member Last Name |
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Customer Email |
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Customer ID |
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Customer First Name |
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Customer Last Name |
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Company Name |
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Ticket ID |
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Ticket Subject |
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Ticket Group |
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Add your survey to Squarespace
Head over to your Squarespace Scheduling account, and navigate to Business Settings > Email Settings.
Select the template that you'd like to use and click the <> to edit the HTML
Paste the HTML survey codes that you copied from your Simplesat account. Then, click Save Template and you're done! 😉
Try it out!
Create a test appointment with yourself as the requester. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊
If you run into any issues let us know and we'll be happy to help troubleshoot. 🙌