Simplesat allows you to create a CSAT, CES, or NPS survey that you can embed directly into Bullhorn email templates.
In this article:
Create your survey
First, create a new survey.
Customize the survey settings, then choose the Integrate with another tool option in the Publish section.
Select Bullhorn on the pop-up box.
Click the Generate Embed Code button. Make sure you're on the HTML option, then click Copy survey.
Bullhorn ATS email placeholders
These are automatically included when you generate a Bullhorn ATS survey embed code, but here they are just in case. 😉
Team Member Email
Team Member ID
Team Member First Name
Team Member Last Name
Customer First Name
Customer Last Name
Add your survey to Bullhorn ATS
Head over to your Bullhorn ATS account, and open the Compose Message screen > to Actions > Email All > Message Templates.
Then, select the email template that you'd like to use, or create a new one.
Click the Source icon and paste the survey code that you've copied from Simplesat.
Click the Source icon again to preview the survey. Then, click Save.
Try it out!
Create a test ticket with yourself as the requester. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊
If you run into any issues let us know and we'll be happy to help troubleshoot. 🙌