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Add a Simplesat survey to Bullhorn ATS
Add a Simplesat survey to Bullhorn ATS

How to add your CSAT, customer effort score (CES), 5-star, and net promoter score (NPS) embed codes to Bullhorn ATS.

Hannah Logan avatar
Written by Hannah Logan
Updated over a week ago

Simplesat allows you to create a CSAT, CES, 5-star, or NPS survey that you can embed directly into Bullhorn email templates.

Create your survey

First, create a new survey.

Customize the survey settings to your heart's desires. 😁 Then, choose the External email embed option in the Publish tab.

Select Bullhorn ATS.

Click the Generate Embed Code button. Make sure you're on the HTML option, then click Copy survey.

Bullhorn ATS email placeholders

These are automatically included when you generate a Bullhorn ATS survey embed code, but here they are just in case. πŸ˜‰

Team Member Email

Team Member ID

Team Member First Name

Team Member Last Name

Customer Email

$first name$.$last [email protected]

Customer ID

Customer First Name

$first name$

Customer Last Name

$last name$

Company Name


Ticket ID

Ticket Subject

Add your survey to Bullhorn ATS

Head over to your Bullhorn ATS account, and open the Compose Message screen > to Actions > Email All > Message Templates.

Then, select the email template that you'd like to use, or create a new one.

Click the Source icon and paste the survey code that you've copied from Simplesat.

Click the Source icon again to preview the survey. Then, click Save.

Try it out!

Create a test ticket with yourself as the requester. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊

If you run into any issues let us know and we'll be happy to help troubleshoot. πŸ™Œ

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