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Add a Simplesat survey to Totara Learn
Add a Simplesat survey to Totara Learn

How to add your CSAT, customer effort score (CES), 5-star, and net promoter score (NPS) embed codes to Totara Learn.

Hannah Logan avatar
Written by Hannah Logan
Updated over a week ago

Simplesat allows you to create a CSAT, CES, 5-star, or NPS survey that you can embed directly into Totara Learn email templates.

Create your survey

First, create a new survey.

Customize the survey settings to your heart's desires. 😁 Then, choose the External email embed option in the Publish tab.

Select Totara Learn.

Click the Generate Embed Code button. Make sure you're on the Visual option, then click Copy survey.

Totara Learn email placeholders

These are automatically included when you generate a Totara Learn survey embed code, but here they are just in case. πŸ˜‰

Team Member Email

Team Member ID

Team Member First Name


Team Member Last Name

Customer Email


Customer ID


Customer First Name


Customer Last Name


Company Name


Ticket ID

Ticket Subject

Custom ticket fields

User's Username


User's Department


Course Name


Session Date


Course Name's Link


Event Page's Link


Seminar Name's Link


Add your survey to Totara Learn

Head over to your Totara Learn account, and navigate to Seminars > Notification templates.

Find the email template that you want to use, and paste the survey that you've copied from your Simplesat account.

Try it out!

Create a test seminar with yourself as the attendee. Check your email and click any rating that you like. Once you do, new feedback should instantly show up in your Simplesat dashboard. 🎊

If you run into any issues let us know and we'll be happy to help troubleshoot. πŸ™Œ

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