Adding surveys to Mailchimp
Simplesat allows you to create a CSAT or NPS survey that you can embed directly in Mailchimp campaigns.
Authenticating with Mailchimp
Click the authenticate button and fill in your Mailchimp credentials.
Allow Simplesat to connect with Mailchimp.
Sync feedback to contact's custom merge fields
Simplesat can update the corresponding contact after a customer submits feedback.
Here's an example of how this will look in Mailchimp:
To set this up, visit the Mailchimp integrations page by clicking here.
Scroll down to configure integrations.
Authenticate with Mailchimp if you haven't done so already, then under Sync feedback to contact's custom merge fields click activate integration.
The first time this integration runs Simplesat will create 5 merge fields in Mailchimp, (sentiment, latest CSAT, latest NPS, latest CES, latest 5-star), in which feedback will be displayed.
Add rating and sentiment to contact tags
Simplesat can display feedback rating and sentiment in a contact's tags.
Here's an example of how this will look in Mailchimp:
To set this up, visit the Mailchimp integrations page by clicking here.
Authenticate with Mailchimp if you haven't done so already, then under add rating and sentiment to contact tags click activate integration.
