Adding surveys to Constant Contact
Simplesat surveys can be embedded directly to your Constant Contact email campaigns.
Click here to read to full guide.
Authenticating with Constant Contact
You'll need to authenticate your Constant Contact account before installing any integration. Don't worry, you only need to do this once. π
First, go to the Constant Contact integration page by clicking here and click authenticate.
Log in with your Constant Contact credentials and click allow.
You're now authenticated with Constant Contact! π
Update contact with feedback
Simplesat can update a contact's custom fields with its latest rating, sentiment and comment.
Here's an example of what this looks like in Constant Contact:
To set this up you'll first need to create the custom fields in Constant Contact.
Start off by clicking on your name in the top right corner and going to account settings.
Next, go to the advanced settings tab and click manage in the custom fields section.
Create 6 new custom fields
Name: Latest Simplesat CSAT rating
Type: text
Name: Latest Simplesat NPS rating
Type: text
Name: Latest Simplesat 5-star rating
Type: text
Name: Latest Simplesat CES rating
Type: text
Name: Latest Simplesat sentiment
Type: text
Name: Latest Simplesat comment
Type: text
Once that's done, go to the Constant Contact integration page by clicking here.
Authenticate if you haven't done so already, then scroll down to update contact with feedback and click activate integration.
Once the integration is activated, scroll down a little to the field mapping table.
Your newly created custom fields should show up in the table.
You're free to map it however you like, but we recommend mapping the following values:
Press save and you're done! π
Display rating and sentiment in contact tags
Simplesat can update a contact's tags with its latest rating and sentiment.
Here's an example of what this looks like in Constant Contact:
To set this up, go to the Constant Contact integration page by clicking here.
Authenticate if you haven't done so already, then scroll down to display rating and sentiment in contact tags and click activate integration.
Sync feedback to contact note
Simplesat can display a contact's feedback in its note.
Here's an example of what this looks like in Constant Contact:
To set this up, go to the Constant Contact integration page by clicking here.
Authenticate if you haven't done so already, then scroll down to sync feedback to contact note and click activate integration.