Jos Barteling avatar
Written by Jos Barteling
Updated over a week ago

Adding a Simplesat survey to

Simplesat allows you to create surveys that you can embed email templates.

Authenticating with

You'll need to authenticate your account before installing any integration. Don't worry, you only need to do this once. πŸ˜‰

First off, you'll need to generate an API token. To do this, open, click on your initials in the top right corner and go to administration.

Go to the API tab and click generate.

Click authenticate and fill in your newly created API token.

Pull item details

Each time your contact provides a rating, Simplesat will associate the following information with the response.


Data collected


ID, Description, Priority, Type, SLA


Name, Email, Department



All information gathered through the API will override fields sent through URL parameters.

Authenticate if you haven't done so already, then scroll down to pull item details and click activate integration.

Display feedback in an update

Simplesat can push feedback to the related item as an update.

Here's an example of what this looks like in

Authenticate if you haven't done so already, then scroll down to display feedback in an update and click activate integration.

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