Simplesat surveys can be automatically sent after resolving a conversation in Crisp.

Click here for the full guide on how to embed a survey in Crisp.

First, click here to install Simplesat's application for Crisp.

Once that's done, go to your Crisp environment, then go to settings > website settings > settings > setup instructions and copy your website ID.

Next, go to the Crisp integration page by clicking here.

Click authenticate and fill in your website ID.

You're now authenticated with Crisp! 🎉

Each time your customer provides a rating, Simplesat will associate the following information with the response.

All information gathered through the API will override fields sent through URL parameters.

Here's an example of how this will look in Simplesat:

To enable this, go to the Crisp integration page by clicking here.

Scroll down to pull request details and click activate integration.

Simplesat can sync feedback back into the related Crisp conversation as an internal note.

Here's an example of how this will look in Crisp:

To set this up, go to the Crisp integration page by clicking here.

Scroll down to add feedback to a conversation as a note and click activate integration.