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Can I import feedback into Simplesat?
Can I import feedback into Simplesat?
Cory Brown avatar
Written by Cory Brown
Updated over a week ago

This feature is not available through the front-end yet, but the Simplesat team can do this manually for you.ย 

To kick off the process send us a CSV file of the feedback you'd like imported. The file needs to have these:

  • Date

  • Rating value

  • Comments (if there are any)

  • Customer's name and email address

  • Ticket ID

  • Team member's name and email address

  • Board

You can also send the file from your previous survey solution and we'll work with you to prepare the data and get it in your Simplesat account. ๐Ÿ‘ย 

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