This feature is not available through the front-end yet, but the Simplesat team can do this manually for you.
To kick off the process send us a CSV file of the feedback you'd like imported. The file needs to have these:
- Date
- Rating value
- Comments (if there are any)
- Customer's name and email address
- Ticket ID
- Team member's name and email address
- Board
You can also send the file from your previous survey solution and we'll work with you to prepare the data and get it in your Simplesat account. 👍