Simplesat

Web-embed surveys

Installing web-embed surveys in an app or website

Send surveys out in emails to your clients

Publishing Surveys

Choosing a helpdesk source

Embedding a generic survey

Add any variable/placeholder/merge tag in rating URLs

Including custom ticket and team member placeholder fields in a survey

Variables / merge tags / placeholder values to include in rating URLs

List of email placeholders for common helpdesks

Link to the first question of a survey

👨‍💻 Embed

Increase your survey response rates by sending follow-up emails to customers who haven't opened or answered your surveys.

Automated email survey reminders

One-off email surveys

Ongoing email surveys

Configure sender details, subject, content, and the design template for one-off or ongoing email surveys

Customizing content for email surveys

Email distribution types for surveys

Configuring your Audience rules for sending directly out of Simplesat

How email delivery settings work for surveys

Event-Based Email Surveys in Simplesat offer a seamless and efficient way to gather feedback at crucial customer interactions.

Event-based email surveys

✉️ Email

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